FAQs

• Project Scope Discovery: We start by thoroughly understanding your project requirements, goals, and objectives. We work with you to define the scope of the project, outlining the specific features, functionalities, and deliverables which will be included.
• Proposal and Agreement: We provide a detailed proposal that outlines the project scope, timeline, and estimated costs.
• Quotation: We provide you with a detailed project quotation that includes estimated costs, based on the scope of work discussed.
• NDA Signing: To protect your project’s confidentiality, we may require the signing of a Non-Disclosure Agreement (NDA) to ensure that all project information and intellectual property are safeguarded.
• Design and Development: We move into the design and development phase, where our team begins crafting the solution. This includes wire-framing, designing, coding, and quality assurance.
• Testing and Quality Assurance: Rigorous testing and quality assurance procedures are conducted to ensure that the solution meets your requirements and is free of defects.
• Deployment: Once the solution is approved and ready, we deploy it to the target environment.
• Post-Launch Support: We provide continuous support, maintenance, and any necessary updates to ensure the solution remains functional and successful in the long term.

• Multilingual Expertise: Our team members are fluent in languages, including English, German, and Japanese, ensuring that language is not a barrier to communication and effective discussions among all team members.
• Cross-Cultural Competence: Many of our team members have worked and studied abroad, giving them a deep understanding of different cultures and work styles. They are sensitive to cultural nuances, which fosters a harmonious and respectful working environment.
• Regular Status Meetings: We conduct regular status meetings, whether daily, weekly, or as needed, to keep all team members aligned on project progress, milestones, and upcoming tasks.
• Transparent Communication Channels: We establish clear communication channels using tools like email, instant messaging, and video conferencing. Besides, we leverage collaboration and project management tools such as Slack, or Jira to streamline workflows, track tasks, and manage project documentation efficiently.
• Documented Processes & Regular Reporting: We document processes, project workflows and provide regular reports and updates on the project process. This ensures that every team member, whether in-house or remote, is aligned with the project’s requirements and best practices.

No, you do not need to be a technical expert to work with us. Just as you do not need to be well-versed in medical procedures to visit a dentist, you do not have to be a software development expert because that’s our area of expertise. At VGGATE, we specialize in providing technical solutions, and our team is well-equipped to handle the technical aspects of your project. Your role is to have a clear vision of your objectives for the software product you desire. So, you can simply concentrate on your needs, and we’ll collaborate to turn your vision into a reality.

• Non-Disclosure Agreements (NDAs): We are open to signing non-disclosure agreements with our clients to further guarantee the confidentiality and security of your data.
• Data Backups and Recovery: Your data is regularly backed up to secure, off-site locations to prevent data loss due to unforeseen events. In case of data loss, we have robust disaster recovery plans in place.
• Employee Training & Access Control: We provide ongoing training to our employees on security best practices, privacy, and data protection. We implement strict access control mechanisms, granting access only to authorized personnel on a need-to-know basis
• Robust Security Protocols: We employ state-of-the-art security protocols, including encryption, multi-factor authentication, and firewalls, to protect your data from unauthorized access.